FAQ

malaysiaprihatin.com website is a platform to collect and distribute funds to those in need in various fields such as education, humanitarian, disaster and emergency as well as health. We also offer place for those in need in the science technology as well as cultural arts.

malaysiaprihatin.com site was established and administered by NGO, Pertubuhan Prihatin Tanpa Sempadan (PTS) and monitored by our strategic partners which are celebrities and  listed organizations.

You can contact us in various ways. The easiest way is to contact us using the live chat provided, or maybe you can write an email to us and if you want to get information faster maybe you can directly call our office phone number.

We at malaysiaprihatin.com accept evryone in need whether you are an individual, group or organization. You just have to prove that every campaign you want to run is really necessary and have strong evidence because every campaign will go through strict screening to ensure that no one takes advantage of this facility.

We accept your sincere donations with an open heart. However, to facilitate banking, we set a minimum value of RM5 for each contribution.

We give you the freedom as a Riser to determine the length of time required for that purpose. However we will advise and give an opinion on the appropriate time based on our experience and observations over the years.

Yes. Each ongoing campaign we will provide links that can be directly used for sharing on social media such as Instagram, Facebook, Twitter, WhatApps and Telegram.

We do not charge any fees to donor. However, the payment gate away charges a fee of RM1 for each online banking transaction or 2.3% for the use of credit card for every transaction done.

For Riser, malaysiaprihatin.com and Pertubuhan Prihatin Tanpa Sempadan will take 10% of the total funds successfully collected. These funds will be used for community and welfare programs that we organize in addition to covering part of the operating costs of malaysiaprihatin.com.

Once your campaign is ends, you can contact the admin for withdrawal the fund. You need to report on the distribution funds involved to ensure that the funds collected are channeled into the right place.

We will still channel the funds to Riser whether the targeted funds exceed the target or not.

For donations made using the www.malaysiaprihatin.com website, if you have made an error in making your donation or change your mind about contributing to Malaysia Prihatin, we will honor your request for a refund made within 3 days of your donation. Please email us at info@malaysiaprihatin.com with all the details.

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